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Air Purifier P1

My P1 is connected to the power socket but it doesn't work.

Please check your cable connection first, try re-connecting the cable to test again. If you still can’t turn on the P1, please contact us.

How can I restart my P1?

Turn off the P1, then unplug the cord for 30 seconds to re-connect and turn on again.

Why can't I find my P1 on smartmi llink APP?

The connection only works under 2.4GHz Wi-Fi, please check your Wi-Fi setting.

How to replace my filter?

Please read the instruction to finish the replacement of filter. The filter bay opens up when you turn the handle counter-clockwisely on the bottom of P1.