My P1 is connected to the power socket but it doesn't work. Please check your cable connection first, try re-connecting the cable to test again. If you still can’t turn on the P1, please contact us. Read More
How can I restart my P1? Turn off the P1, then unplug the cord for 30 seconds to re-connect and turn on again. Read More
Why can't I find my P1 on smartmi llink APP? The connection only works under 2.4GHz Wi-Fi, please check your Wi-Fi setting. Read More
How to replace my filter? Please read the instruction to finish the replacement of filter. The filter bay opens up when you turn the handle counter-clockwisely on the bottom of P1. Read More
