Before setting, please download the Mi Home APP and register your Mi ID. To Mi Home APP: reset the Wi-Fi setting of the standing fan following user manual, make sure the device is on the same Wi-Fi(2.4GHz required) network as your phone, press the + button on the top-right corner on the screen to start searching for the device. When it appears on the screen, press and enter the Wi-Fi password, then wait for the connection to complete. After establishing the connection, in just a few preference setting, your standing fan is good to go!
Please check your cable connection first, try re-connecting the cable to test again. If you still can’t turn on the heater, please contact us.
Turn off the heater, then unplug the cord for 30 seconds to re-connect and turn on again.
The connection only works under 2.4GHz Wi-Fi, please check your Wi-Fi setting.