Product Help

Air Purifier

Air Purifier P1

Evaporative Humidifier

Evaporative Humidifier 2

Standing Fan 2s

Standing Fan 3

Fan Heater

Convector Heater 1s

Smartmi VortexWave A1

  1. Open the APP and enter the device home page, click the upper right corner menu bar to set the Y word cleaning (factory default bow word cleaning );
  2. Y-shape cleaning: Start cleaning with a Y-shape, and the path is a Y-shape, which can clean more efficiently. Under the same conditions, the time required is about 1.2 times that of the bow cleaning .

If you want to perform the factory reset function, click "Restore Factory Settings" and "OK" on the APP side. At this time, the device will be reset and restarted, and the device has been restored to the factory state. Note that it cannot be restored after a factory reset.

In addition, long pressing the robot power button + recharge button for 15S can also trigger a factory reset

When the conditions for scheduled cleaning are not met, or the dependencies change , it will not be executed by default:

  1. Dependency changes: such as map invalidation, map change, area/partition change, etc., do not perform cleaning tasks,
  2. The reservation conditions are not met: if the water tank is empty, the scheduled cleaning will not be performed; if the battery is too low and charging, a message will be sent to prompt, and the scheduled cleaning will be performed when the allowable cleaning power is reached (the charging base allows the triggering of the cleaning power: 30%). and push messages;
  3. There is currently a task being executed, do not perform scheduled cleaning and push the message, and continue the current task. When the scheduled task is not executed, the robot will push a message, and the scheduled cleaning will not be executed. When the robot is in the task state, if Do Not Disturb is triggered, the robot will enter pause, and continue to execute the task after Do Not Disturb is over .
When the robot voice announces that the fan is abnormal, please check whether the fan air duct is blocked.
When the robot voice broadcasts the abnormality of the roller brush, please check whether the roller brush is entangled with hair or blocked by foreign objects and clean it up in time.
When the voice broadcast please stay away from the restricted area, please check whether the robot is close to the restricted area.
When the robot voice announces that the front collision sensor is abnormal, please check whether there is any foreign object stuck or check whether the anti-collision bar is stuck.
When the robot voice broadcasts the abnormality of the sensor along the right wall, please check whether there is any foreign object blocking, and wipe the sensor along the right wall.

When the robot voice announces that the water pump is abnormal, please check whether the robot water tank is installed correctly and whether the water outlet of the robot water tank is blocked by foreign objects.

Reason 1. The volume is turned off in the robot APP. 2. The robot is currently in Do Not Disturb mode.